There are few better places to live and work than right in the very heart of magnificent Glencoe. Clachaig Inn, incorporating Clachaig Self Catering Holidays, Glencoe, employs up to 35 people for much of the year, with a further 15 or so working at our Fort William based business, The Grog & Gruel.
Both Clachaig Inn situated in the heart of Glencoe and The Grog and Gruel in Fort William High Street have each been assessed twice against the “Investors in People” national Standard, which sets a level of good practice for improving and organisation’s performance through its people.In addition, Clachaig was the first business in the area to be assessed as Hospitality Assured, another independent process ensuring high standards are met and maintained across the business as a whole.
We are particularly proud of our flexible and easy going, yet professional approach to running these customer service businesses. The result is a happy work environment, with a strong element of teamwork, and the feeling that you are contributing to the smooth running of a successful business.
Working in Glencoe & Fort William allows you to meet a very broad cross section of customers and other staff from around the globe. Many of the friendships made here will last for a many years to come, as members of our alumni will testify.
We recruit new members to the team throughout the year, though we have peak periods during the lead in to busier trading seasons, particularly the spring. Positions are usually available for a period of approximately 3 months and upwards, with many staff coming for a season and staying for 2 years.
Being a busy inn with accommodation, food and drinks sales, our staff work across a number of departments. We’re proud of our excellent staff retention and low non-plannned turnover. Vacancies in the team can arise in any department at any time – see current vacancies for the latest recruitment. In the meantime, here’s an overview of the most popular positions.
Clachaig is famous for its bars. Under our tenure, we’ve won a range of awards from Camra’s Best Pub in Scotland, Les Routiers’ Best Pub in the UK, to a more recent TGO’s Best Outdoors Pub.
It’s our staff that make this possible. So believe us when we say we’re looking for people with a positive, relaxed and outgoing attitude, who can deliver excellent customer service, and who are prepared to develop their product knowledge across a range of goods and services.
Licence Training is provided at induction, and a full Key Skills Manual accompanies this induction to ensure that you’re up to speed as quickly as possible.
The inn now has 23 bedrooms, all refurbished to a high standard in recent years, and has recently attained VisitScotland’s 3 star inn accreditation. This in itself takes a dedicated team to run and maintain the high standards now set.
However, in addition, through the Clachaig Holidays brand, we also own and manage 10 self catering properties, located both on site and in the neighbouring villages of Glencoe & Ballachulish.
These properties are of a 4 star standard, requiring constant attention to detail from our housekeeping staff, ensuring that our guests keep returning. The importance of our dedicated staff in this team cannot be overstated.
Chefs & Catering Assistants
Clachaig’s reputation for food has been growing rapidly for a number of years and now rivals its reputation for great beer. With a turnover to put some city centre restaurants to shame, joining our catering team will give you a unique insight into an extremely busy and successful food trade.
If you already have some experience and would like an opportunity to build on this as an assistant to our Head Chef, or simply fancy learning more about working with food preparation then we would like to hear from you.
We have a structured training plan, with detailed specifications for all items produced within the kitchen. Depending on the level of your previous experience (if any) you will usually start by helping with prep during the day and the more simple aspects of service. As your confidence and familiarity grows you may aspire to producing 40 breakfasts on your own or playing a key role in the evening service.
And when you’ve finally cracked it we’ll let you loose on “the hatch” as you call your way through anything up to 250 plated meals within a few hours.
We believe in good honest food produced in a good honest way. We work to tight specifications and are very conscious of margins. We don’t see the need to use strange French terminology, but we do see the need to set and meet high standards.
It is important that we satisfy the travelling summer tourist on a budget, the hungry hotel guest and the ravenous climber just back from hours out on the hill. Not easy when it’s all from the same menu.
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