Don't just take our word for it...
We try hard to provide what our customers want. We've got 25 years of experience behind us, we work hard at it, and we think that on the whole, we do a pretty good job. We go the extra mile, and through chatting to our customers and asking for feedback forms to be completed, we aim to constantly update the service that we provide. The fact that so many of our customers come back again and again is testament to this.
But don't just take our word for it, here's what others have had to say about us...
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Tripadvisor June Reviews
16th June 2011 - Room 4
"We have been to the 'Highlands' many times but this has been our best visit - can't wait to come back!"
30th May 2011 - Room 22
"Pictures on website don't give full impression of the superb setting!"
30th May 2011 - Room 16
"Love the atmosphere plus the laid back atmosphere at Clachaig Inn. Love the live music in Boots Bar and staff are very friendly."
29th May 2011 - Room 17
"I was nervous about bringing our 6 month old pup but the staff could not have been more accommodating. Room was ideal for taking the dog out. We are really grateful, thanks!"
24th May 2011 - Room 10
"There is nothing you should do to improve. Everything was excellent!"
23rd May 2011 - Room 10
"Loved it. Came here for my husband's birthday and plan to make that a yearly occurrence!"
22nd May 2011 - Room 18
"This place is fantastic and the staff are so helpful. Other places could learn from you!"
22nd May 2011 - Room 4
"Very much welcomed the free WiFi. Very pleasant suprise!"
21st May 2011 - Room 2
"I don't think you can truly appreciate what a great place this is from the website. I wish we could stay longer!"
14th May 2011 - Room 2
"Exellence is a high standard to achieve, but don't worry, your staff deliver just that."
13th May 2011 - Room 3
"Exellent room, excellent staff!"
6th May 2011 - Room 4
"We had a wonderful, relaxing couple of days and look forward to returning."
4th May 2011 - Room 12
"Fantastic location, friendly staff, good food, good beer."
2nd May 2011 - Room 25
"The staff were particularly helpful, good humoured and made our stay a joy in what is a glorious setting!!"
Hospitality Assured is The Standard for Service and Business Excellence in hospitality. The process for achieving recognition is rigorous and considers all the aspects of service from a customer point of view. Hospitality Assured gives customers the opportunity to choose an organisation where high quality service is guaranteed. Clachaig Inn is proud to has achieved Hospitality Assured accreditation. |  |
29th April 2011 - Room 22
"Thank you very much for such a great experience!"
26th April 2011 - Room 10
"We are already dreaming about a return trip with our larger family. The Clachaig is the real deal."
20th April 2011 - Room 19
"Staff have been absolutely fantastic, really helpful and going the extra mile, even moving our bags!"
18th April 2011 - Room 11
"Service throughout was excellent! From bar staff to reception to breakfast! Many thanks!"
17th April 2011 - Room 4
"Very happy with our stay. Beautiful setting, very relaxed atmosphere and friendly staff."
15th April 2011- Room 2
"Made very welcome, children loved it and had a lovely stay."
| Les Routiers, the definitive collection of independent food, drink and hospitality establishments, named Clachaig Inn as the National Winner of Real Ale Pub of The Year 2004. |  |
19th March 2011 - Room 4
"Best breakjfast. Lovely HOT food and FRESH coffee. GREAT! Bar food also great."
18th March 2011 - Room 12
"Our time in both bars eating & drinking was wonderful. Love the atmosphere and real ales!"
16th March 2011 - Room 19
We really enjoyed our stay! Thank you for everything!"
7th March 2011 - Room 1
Loved your place and your people. Thanks for a wonderful stay."
28th February 2011 - Room 25
"We had a wonderful time and would definitely come again and recommend the hotel."
20th February 2011 - Room 20
"Simply wonderful!"
19th February 2011 - Room 2
"WE thoroughly enjoyed it. The staff work very hard. Thank you!"
18th February 2011 - Room 4
"Our stay was as expected - excellent, so thank you very much!"
18th February 2011 - Room 25
"Don't go changing anything or tampering with the spirit of the Clachai. It's great as is!"
13th February 2011 - Room 12
"We enjoyed very much. Great place to stay. We will consider to come again."
4th February 2011 - Room 7
"Best bit was the staff who genuinely worked as a team - You have no idea how rare this is! Bar food was well above average too. Thanks!"
Best Outdoors Pub in the UK Trail Magazine From the leading outdoor magazine, awarded in their product tests in 2001. |  |
CAMRA Best Pub in Scotland 1994 Clachaig has also won the regional best pub title on several occasions. Clachaig & The Grog & Gruel feature in CAMRA's Good Beer Guide every year. |  |
24th February 2009 - Room 16 & 20
"Good location, good beer, excellent staff."
25th February 2009 - Room 12
"Very friendly staff helped make it a very pleasant stay."
5th February 2009 - Room 2
Very friendly & helpful staff. Many thanks. Had a lovely stay & will be back."
19th February 2009 -Room 12
"Came for the beer festival and wasn't disappointed. Isle of Skye beer tasting was superb fun."
18th February 2009 - Room 18
"A lovely spot - rekindled old memories of 30 years ago."
18th February 2009 - Room 1 & 16
"We loved it - atmosphere in Boots Bar, great beer tasting & entertainment, loved the food. Will return."
6th February 2009 - Room 18"Its your staff that make the difference and make it an excellent experience - we'll be back."
| Along with our Fort William based pub, The Grog & Gruel, we regularly feature in the Real Ale Pub Guide. And we're in it again in 2008! |  |
