Don't just take our word for it...

We try hard to provide what our customers want. We've got 23 years of experience behind us, we work hard at it, and we think that on the whole, we do a pretty good job. We go the extra mile, and through chatting to our customers and asking for feedback forms to be completed, we aim to constantly update the service that we provide. The fact that so many of our customers come back again and again is testament to this.

But don't just take our word for it, here's what others have had to say about us...

4th November 2006 – Room 25
“1st class, exactly what we expected, thoroughly enjoyed our stay, food, music & scenery”

Hospitality Assured is The Standard for Service and Business Excellence in hospitality. The process for achieving recognition is rigorous and considers all the aspects of service from a customer point of view. Hospitality Assured gives customers the opportunity to choose an organisation where high quality service is guaranteed. Clachaig Inn is proud to has achieved Hospitality Assured accreditation.

27th October 2006
“Excellent location, friendly staff, comfortable & great entertainment, very impressed by the way the kitchen & waiting staff handled the volume of meals – should have been overwhelmed but coped very well, maintained good attitude & service under pressure – well done to them”

29th September 2006 - Room 6
“Been trying to get a room for ages but you are always fully booked, love the place, keep up the good work, staff are first class, wish you all the success in the future”

22nd August 2006
“As we have two children we feel the Clachaig Inn is an ideal place to stay as you are so welcoming to families, the no smoking policy is great news, it makes eating in the bar very pleasant”

Les Routiers, the definitive collection of independent food, drink and hospitality establishments, named Clachaig Inn as the National Winner of Real Ale Pub of The Year 2004.

6th August 2006 - Room 22
“Being a vegetarian I could not believe how much choice I had from your menu, Congratulations – the spinach & chick pea pie was brilliant.

5th August 2006
“I have been coming to the Clachaig since 1973, but this is the first time I have stayed here. It is just the best pub in Scotland, (in the top 5 in the world in my opinion) I hope I will live long enough to be able to come for the next 30 years”

Best Outdoors Pub in the UK Trail Magazine From the leading outdoor magazine, awarded in their product tests in 2001.

25th July 2006 – Room 6
“The Inn is one of the best in Scotland, simply the best. Carry on doing as you are, providing good food, ale, accommodation and a great variety of live music”

14th July 2006 – Room 24
“Good atmosphere, good food, excellent staff, we had an excellent stay & look forward to returning. Please thank your staff for their hospitality”

20th June 2006 – Room 3
“You have a great place, good food, great beer and the atmosphere is just right, we have a hotel ourselves and needed a break, we are going back very relaxed and thoroughly rested”

CAMRA Best Pub in Scotland 1994 A very significant award from the independent organisation which promotes good quality real ale and pubs, as well as acting as the consumer's champion in relation to the UK and European beer and drinks industry. Clachaig has also won the regional best pub title on several occasions. Clachaig & The Grog & Gruel feature in CAMRA's Good Beer Guide every year.

14th June 2006 – Room 11
“The Clachaig was the complete package for me, location, beer & food. Having travelled from Australia I will always remember my stay. Thank You”

9th June 2006 – Room 11
“A very enjoyable, comfortable stay, friendly staff, good “Boots” bar, good music, fabulous location, 10 out of 10.

2nd June 2006 – Room 1
“Great atmosphere, excellent service, beautiful setting. One of the best places we’ve stayed in terms of atmosphere & helpfulness of staff -and we’ve stayed in some well respected places both in the UK and Europe”

27th May 2006
“Keep up the good work! Glencoe is our favourite glen and the Clachaig is the best pub/hotel in Britain, thanks for all your help, see you in September”

Along with our Fort William based pub, The Grog & Gruel, we regularly feature in the Real Ale Pub Guide. And we're in it again in 2008!